While the last couple of months, our product updates have been mostly about performance improvements, we’re excited to showcase what our team has deployed during September. Last month's product development updates included new features, new integration possibilities, and discount codes.
With the help of our development team, let’s see what’s new in Twice and what sort of impact the new updates will have on your online store!
Order extension & repurchase feature
Imagine how easy it would be if your customers could mid-activity, take out their phone, and through a confirmation text message link, extend their rental time? Well, there’s no need to imagine anything since now it’s a reality.
One of our biggest updates lately is the order extension feature. It offers an app-like experience that your customers can access through any device that is most convenient for them. In the rental overview, they can access their order details through the provided link, see the remaining booking time through the live tracker, extend their order, and go through with their payment during their active rental - all in one interface.
Twice API & Webhooks
The first versions of our API and Webhooks are now live! They allow connecting Twice to external services and work as intermediaries between software.
The Twice API can be used for things such as getting your product information from Twice or sending an order to Twice programmatically. This is especially useful if you want to make more custom integrations between your other systems and Twice — for example, create your own interface for online orders and still manage the orders in our system. You can call the order creation API with the order data, and the order is created in Twice.
With Webhooks, you can set automatic triggers on certain Twice events — like order creation — that can call external services. The Webhooks can be used to directly call your own systems if you have technical understanding, but one of our team's favorite tools is Zapier for connecting with webhooks.
There are so many things you can do with Webhooks and Zapier, and we’ll be releasing a list of our team’s favorite zaps! This feature is still in beta, but if you would like to start using it already or would like to understand more about the possibilities, be in touch at info@twicecommerce.com or via our chat!
Accounting report improvements
We have made a lot of small improvements to the “Accounting” tab reports - the view where you can get the accounting reports of your online sales activities.
You can now get the reports also for a single shop location and filter the view to keep only the sections that you and your accountants need. We also made improvements to the report layout when it was printed out.
This will help get a better understanding of how each of your stores is performing and make managing accounting-related tasks easier and more efficient.
Discount codes
We’re live with our first version of discount code support! The first version supports creating fixed-price discount codes, meaning you can create an unlimited number of promo codes that your customers can use to get a certain amount off of their total order.
This is still a beta feature, but if you’re curious to try it out or have any related questions, be in touch with our team either via info@twicecommerce.com or our chat.
Other news & updates
Order-specific barcode scans
As always, we try to bring small improvements to the product based on the feedback and ideas from our users. This time we made viewing individual orders just a bit faster: scanning a Twice receipt’s barcode now opens up the specific order without the need to manually search for it in the orders tab. Being able to do this in any view makes customer service that much easier and smoother.
