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Track each unit individually and gain full visibility into each asset's condition, location, rental history, and revenue. TWICE gives you real-time inventory control at the individual asset level, so you know exactly which item is where, whether it's earning its keep, and when it needs attention.
Price by the hour, the day, the week, or the month. Layer in seasonal rates, customer-segment pricing, and kit-based bundles. Manage variants across sizes and colors, and configure your offering around how your business operates.
Sell through your online storefront, in-store POS, or third-party channels — all synced in real time. Availability updates everywhere simultaneously. No double bookings, no manual reconciliation, no overselling. One source of truth for every channel.
Process every handoff and return without slowing down. Barcode scanning speeds up check-in and check-out. Digital contracts and digital signatures keep the process paperless. Calendar views give your team a clear picture of what's going out and what's coming back — today, this week, this month.
Rental history, preferences, communication — all in one place. Know your repeat customers, track outstanding rentals, and see the full relationship at a glance. The kind of visibility that turns one-time renters into returning customers.
Maintenance scheduling, task management, and real-time reporting. Automate your daily tasks and understand which assets are generating returns and which are tying up capital. Track costs, monitor utilization, and make informed decisions based on actual data instead of gut feel.
Set rental rates by the minute, hour, day, or week with full support for both fixed and dynamic pricing. Perfect for high-turnover, time-sensitive rentals.
Offer rentals with no time limit—whether it’s weeks, months, or more. TWICE even supports monthly installment payments right out of the box.
Rentals without a predefined end date. Recurring billing, automatic renewals, and flexible terms let you turn one-time transactions into predictable revenue.
Bundle equipment rentals with services. TWICE keeps inventory and service scheduling in sync, so you can deliver complete experiences, and manage everything in one system.
TWICE supports rental businesses across every industry — from heavy equipment and AV gear to bikes, event supplies, clothing, and property rentals. The platform is built to adapt to different operational models, whether you're renting high-value serialized assets or managing hundreds of commodity items. If your business rents physical products or spaces, TWICE is built for it.
Most rental software falls into one of two camps: generic commerce platforms with rental plugins bolted on, or niche tools built for a single vertical. TWICE is neither. It's purpose-built rental infrastructure that adapts across asset types, business models, and sales channels — and it's architected to grow into resale or hybrid models without replatforming. Since 2018, TWICE has processed over 2 million orders across 20 countries for rental businesses running everything from ski shops to construction fleets to fashion subscriptions. The honest answer to "which is best" depends on your operation, though — rental software is a long-term decision, so it's worth trying a few and making the call with hands on the product.
Fair doubt — platforms that claim to serve every vertical often serve none of them well. TWICE takes a different approach. We didn't build one rigid workflow per industry. We built a flexible database architecture purpose-built for circular commerce, where items come in, go out, get reconditioned, and go out again.
On top of that foundation, TWICE provides the commerce features every rental business needs: real-time inventory management, synchronized sales channels, order, customer, and risk management tools, payment processing, and reporting. You configure the platform to match how your business runs — not the other way around. That's why TWICE works for construction fleets, costume rentals, and everything in between.
Yes. You can either use a site TWICE provides or the one you already have. TWICE includes a built-in website builder that runs as a standalone rental site under your own domain, fully branded and ready to take bookings. If you'd rather keep your current site, you can plug TWICE in through embeddable widgets, WordPress and Wix plugins, or the API.
Online payments are powered by Stripe, so customers can browse your catalog, check real-time availability, and complete bookings with a credit card — including upfront deposits and installment billing for longer rentals.
Yes. TWICE supports digital contract generation and e-signatures. Contracts can be configured per product or order type and sent automatically during the booking process. No paper, no scanning, no chasing signatures.
TWICE provides migration support to help you move inventory, customer data, and booking history from your current system. Switching from another software doesn't mean starting from scratch — our team helps you get up and running on TWICE with your existing data intact.
Days, not months. Most rental businesses can set up their inventory, configure their catalog, and start taking online bookings within the first week of signing up. The actual timeline depends on how much inventory you have, how many channels you're selling through, and whether you're migrating from another system. If you're coming from spreadsheets or outdated software, TWICE provides migration support so you don't have to start from scratch. You can test everything on a free trial before committing.
TWICE's support team has won multiple Capterra awards for customer service. Rental software is a long-term operational decision, and onboarding is where most vendors drop the ball. You'll get access to the support team through chat and email, plus a full help center and product documentation. For larger customers, we also provide a white-glove onboarding service and a dedicated account manager.