Regardless of the exceptional times we have gone through in March, our development team has been working normally and implemented new updates and improvements to Twice. These updates improve both the user and customer experiences.
Twice now supports all the currencies across the globe.
Great news for our Benelux customers: the consumer interfaces (online shop and check-in kiosks) now have an option to be presented in Dutch. Being able to shop online in one’s native language improves the overall customer experience.
We have managed to decrease the number of steps to complete an order or reservation online by allowing the consumers to edit their information for their online rentals through their order confirmation email. Usually, the fewer steps a consumer must go through in an online shop, the better the conversion rate of finishing the order.
Collecting all the necessary information, such as height, in advance helps rental shops provide the customer with the perfect gear but also saves time and helps to manage inventory accordingly.
The update allows more flexible pricing, meaning that the user is able to change product prices on the fly freely - including during active rentals. In addition to the already existing order-specific discounts, the user can now add shopper-specific discounts to any active rentals as well.
