Tänndalen chooses Twice for simplicity and ease-of-use

Twice is excited to announce a partnership with Scandinavia's best ski resort in 2018 and 2019, Tänndalen. Twice will be helping by offering simple solutions to their booking and inventory-related challenges, all while helping their summer activities grow.

Hamra Sportshop, Tänndalen's full-service sports store, provides winter and summer activity equipment, run by the store manager, Rasmus Bent, and his team.

Thanks to the recently introduced summer activities, Tänndalen is now able to keep the staff employed all year round. This resulted in the recurring guests recognizing the same staff year after year, creating a sense of community and familiarity, which is extremely important and valued by the crew at Tänndalen.

Changing for a better rental experience 

Tänndalen wanted their customers to be able to book their experiences online in real-time, all while making sure the store side doesn't have to worry about double-bookings. This became even more important as the popularity of their summertime activities continued to grow, and the traffic kept increasing.

Previously, Tänndalen was only accepting bookings by phone. Taking bookings by phone was not only ineffective and time-consuming for the staff, but it also wasn't hospitable for the guests.

The crew at Tänndalen wants their visitors to have a smooth experience and to feel at home. Providing such an experience meant that the bike rental software they would go for had to be easy to use and straightforward for both the customers and the staff.

Twice makes everything simpler

Starting from the summer of 2020, Twice has offered Tänndalen an easy and fast solution for what they were looking for. Since then, their customers have been able to book online whenever and wherever is most convenient for them, and managing their inventory is now easier than ever before.

Twice is a simple solution that was affordable and solved all our problems in a nice and simple way.

Tänndalen experiencing growth together with Twice

Since partnering up with Twice, Tänndalen's summer activities have blossomed. Here are some of the most notable benefits & changes Tänndalen has experienced:

• They now have a perfect overview and control of their bike inventory which includes 164 bikes, and they're available for rent at all times.
• Within a year, their rentals have grown by 284%.
  

The growth we experienced would not have been possible without Twice. Twice is just great, a nice bunch of people with awesome support and software that is simple and user-friendly.

We are thrilled to continue our journey with Tänndalen and look forward to seeing more growth in the future.

Photo: Tänndalen/Hamra Sportshop