Understanding inventory articles

Inventory articles are at the heart of inventory management in TWICE, each representing a single, tangible item in your storage that is available for sale or rent to your customers.

Role of Inventory Articles

• Physical Representation: Each article corresponds to an actual item in your warehouse or storage area.‍
• Information Hub: Articles contain critical information, including a unique identifier, SKU-Code, and their designated purpose—whether for sale or rental.‍
• Customization: TWICE provides certain fixed specifications for articles, but you can also include additional specifications to add detailed meta-information.

Detailed Specifications and Article Management

• Article ID: Every article has a unique ID, which can be auto-generated by TWICE or manually entered, such as using the item's EAN code.
• Inventory Specifications: Customize and track essential details about your articles:
  • Store Location: Assign articles to specific store locations if operating multiple outlets.
  • Status: Monitor the real-time status of each article—whether it's in use, out of use, lost, or sold.
  • Allocation: Specify if articles are available for rent or sale. Articles can have only one allocation, meaning they can be either for rent or sale.
  • Usage Tracking: Keep tabs on how frequently each article is rented out and for how many hours.
  • Type and Quantity: Indicate if articles are tracked individually (always a quantity of one) or not (i.e. in bulk).
  • Current State: Know at a glance whether an article is in stock or currently part of an active order.

Article History & Events Log

• Article Activity: In the General tab of each article, you'll find a detailed timeline of all active and past orders involving that particular item. This gives you a complete view of where and how each article has been used.
• Article Event Log: For more granular tracking, the Events tab of each article displays specific events including timestamp and related order if applicable, such as
  • Assigned to order - When the article ID is allocated to an order
  • Freed from Order - When the article ID is removed from an order
  • Handed out - When an order including the article ID starts
  • Returned - When an order including the article ID ends.

Role of Inventory Articles

• Physical Representation: Each article corresponds to an actual item in your warehouse or storage area.‍
• Information Hub: Articles contain critical information, including a unique identifier, SKU-Code, and their designated purpose—whether for sale or rental.‍
• Customization: TWICE provides certain fixed specifications for articles, but you can also include additional specifications to add detailed meta-information.

Detailed Specifications and Article Management

• Article ID: Every article has a unique ID, which can be auto-generated by TWICE or manually entered, such as using the item's EAN code.
• Inventory Specifications: Customize and track essential details about your articles:
  • Store Location: Assign articles to specific store locations if operating multiple outlets.
  • Status: Monitor the real-time status of each article—whether it's in use, out of use, lost, or sold.
  • Allocation: Specify if articles are available for rent or sale. Articles can have only one allocation, meaning they can be either for rent or sale.
  • Usage Tracking: Keep tabs on how frequently each article is rented out and for how many hours.
  • Type and Quantity: Indicate if articles are tracked individually (always a quantity of one) or not (i.e. in bulk).
  • Current State: Know at a glance whether an article is in stock or currently part of an active order.

Article History & Events Log

• Article Activity: In the General tab of each article, you'll find a detailed timeline of all active and past orders involving that particular item. This gives you a complete view of where and how each article has been used.
• Article Event Log: For more granular tracking, the Events tab of each article displays specific events including timestamp and related order if applicable, such as
  • Assigned to order - When the article ID is allocated to an order
  • Freed from Order - When the article ID is removed from an order
  • Handed out - When an order including the article ID starts
  • Returned - When an order including the article ID ends.