Check-in kiosk overview

TWICE Commerce provides a versatile Check-in Kiosk feature designed to streamline in-store pickups and rentals, enhancing the customer experience and improving efficiency for your staff.

What are Check-in Kiosks?

Check-in kiosks in TWICE are essentially a dedicated interface for your customers to use on a tablet or computer in your store. This interface allows customers to fill in their personal details and speed up the rental process for walk-in orders.

Benefits of Check-in Kiosks

• Reduced wait times: Customers can check themselves in, freeing up staff to focus on other tasks.
• Improved accuracy: Customers enter their own information, reducing the risk of errors.
• Enhanced customer experience: Self-service kiosks offer a convenient and efficient way for customers to complete their transactions.
• Increased efficiency: Streamlined check-in processes allow your staff to manage orders more quickly.
• Systematic additional sales: One less thought of advantage is that check-in kiosks make additional sales systematic rather than dependent on the salesperson. This is directly reflected in higher average order value.

When to Consider Check-in Kiosks

Check-in kiosks can be particularly beneficial if you:

• Have a high volume of in-store pickups or rentals
• Want to reduce wait times for customers
• Need to improve the accuracy of customer information
• Are looking for ways to enhance the customer experience

Scalability

Our customers can add an unlimited number of check-in stations at no extra cost to your TWICE subscription.

TWICE's check-in kiosk feature is designed to be scalable and adaptable to your needs. The interface is designed for a tablet but you can use it on any device with a web browser, including smartphones and desktop computers.