Controlling product visibility in your sales channels

Overview

Product visibility control allows you to:

• Show or hide products across different sales channels and store locations
• Manage channel-specific stock availability
• Optimize sales strategies for different customer segments
• Maintain control over product exposure without affecting inventory

Step-by-Step Guide

1. Access Product Settings

1. Go to Catalog > Products in your TWICE Commerce dashboard
2. Select the product you want to modify
3. Navigate to the Settings tab

2. Adjust Channel Visibility

1. Locate the Sales Channels card in the Settings tab
2. Find the channel where you want to change product visibility
3. Click the eye icon next to the channel to toggle visibility
4. Open eye: The product is visible
5. Closed eye: The product is hidden

3. Managing Stock Availability

Instead of completely hiding products, you can set the channel-specific stock level for your online store. For example, you can define that only 80% of your total capacity is available online.

Best Practices

• Seasonal Products: Hide off-season items while maintaining inventory records
• Limited Stock: Control visibility based on available inventory per channel
• Channel Strategy: Show products only in channels where they perform best

Pro Tips

• Review visibility settings regularly to ensure alignment with your sales strategy.
• Use visibility controls in combination with pricing strategies for maximum impact.
• Monitor performance metrics to optimize product visibility across channels.

Need more help? Contact our customer support via the in-app chat.