Reordering products and categories in your TWICE Online Store

This article walks you through the process of reordering products and categories in your TWICE online store. A well-organized online store is crucial for a good customer experience.

Written by
Akseli Lehtonen
Published on
Feb 14, 2025
Updated on
Feb 14, 2025

Organizing your online store is crucial for an optimal customer experience. With TWICE Commerce, you have the flexibility to reorder products and categories to suit your business needs and marketing strategies. This article guides you through the process and provides examples of when reordering can be beneficial.

How to Reorder Products

  1. Navigate to Your Categories Listing:
    • In your TWICE Admin, select Catalog.
    • Navigate to the Categories section.
    • Choose the Category where you want to rearrange products.
  2. Reorder Products:
    • Scroll down to the Products section within the chosen category.
    • Click Reorder at the top right.
    • Drag and drop products to your desired order.
    • Click Save to confirm the new order.

How to Reorder Categories

  1. Navigate to the Categories Overview:
    • In your TWICE Admin, select Catalog.
    • Navigate to the Categories section.
  2. Reorder Categories:
    • Click Reorder at the top right.
    • Drag and drop categories to your desired order.
    • Click Save to confirm the new order.

When to Reorder Products and Categories

Reordering products and categories can be useful in various situations:

  • New Products: When adding new products, place them prominently in your store to highlight them.
  • Seasonal Changes: As seasons change, reorder products to showcase items relevant to the current season.
  • Promotions: During sales or promotions, reorder products to feature discounted or promoted items.
  • Trending Items: If certain products become popular or trending, reorder them to capitalize on their popularity.
  • Improve Customer Experience: Reorder products and categories to guide customers through your store in a logical and intuitive way.

Additional Tips

  • Consider the customer journey and how reordering products and categories can enhance their shopping experience.
  • Regularly review and adjust the order of products and categories to ensure your store remains organized and engaging.
  • Use your sales data to track product performance and identify opportunities for reordering based on customer behavior.

By effectively utilizing the reordering functionality in TWICE Commerce, you can optimize your online store's layout, improve customer experience, and ultimately drive sales.

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